Delivery Information

Free next business day delivery is available on all orders where the value of the order excluding VAT is £125.00 or above, UK Mainland only. All other UK Mainland only orders will be subject to a £6.50 + VAT delivery charge.

No guarantees are given for next day delivery. However, our mission is to achieve this where possible.

If an item is only available on our standard delivery service of 5-7 days or out of stock we will inform you and give you the option to wait for delivery, choose a replacement product or cancel your order.

Claims for damage, non-functionality, non-receipt and mis-shipping must be made in writing within 3 working days of receipt of the goods.

Please note, we are always charged a levy by the courier if an area of sea is crossed. For our full list of delivery charges please click the following link: Delivery Charges

Our couriers will deliver to the ground floor level, as close as possible to the building threshold only. Extra charges will be payable for a delivery with difficult access, e.g above or below ground floor and where two or more people are required.

You will be responsible for the goods once delivery is made or delayed by you at delivery.

We can only deliver to the card registered address for your first order, subsequent orders may go to an alternative address.

Deliveries are an all-day service between the hours of 8am - 6pm and someone will be required to be present in order to sign for the goods.

Where there are multiple items on one order, the order may be shipped in more than one part. Tracking information is sent on the morning of delivery with an indication of the delivery agent for each part.